Frequently Asked Questions

How do I create an account?

To create an account, click on the "Register" button in the top-right corner of the page. Fill in your details, and you'll receive a confirmation email to verify your account.

Can I use Augsentric without registering?

Yes, you can perform basic website checks without registering. However, to save results, set up monitoring or alerting, or to access premium features, you'll need to create an account.

How do I reset my password?

If you've forgotten your password, you can reset it by clicking on the "I forgot my password" link on the login page. You'll receive an email with instructions to reset your password.

What types of checks does Augsentric perform?

Augsentric performs a wide range of checks, including but not limited to:

• Security checks (SSL, HTTPS, headers, vulnerabilities)
• Performance checks (load time, page size, redirects)
• SEO checks (meta tags, headings, structured data)
• Accessibility checks
• Content analysis
• Server configuration checks

For deeper detail on each check type and what it monitors, see our Knowledge Base (available once you sign in).

How often are websites checked?

Check frequency depends on your plan. Free accounts can run manual checks anytime, Pro plans offer automated monitoring every 12 hours minimum, while Premium plans offer automated monitoring from 1 hour minimum.

Are there limits to how many websites I can check?

Yes, the number of websites you can monitor depends on your plan. Free accounts can monitor 1 site, while premium plans allow for more. View our pricing plans for more details - Pricing.

What should I do if a check fails?

If a check fails, first verify that your website is accessible. If it is, try running the check again. If the issue persists, check the error details provided in the results for specific troubleshooting steps.

Some sites prevent automated checks from accessing certain resources. If you suspect this is the case, try whitelisting our IP addresses or using a different monitoring method.

How do I contact support?

For support, you can email us at support@augsentric.com or use the Help button in the bottom right corner of any page when logged in.

Is there documentation available?

Yes, comprehensive documentation is available for all features. You can access it by clicking on the "Help" link in the main navigation or visiting our Knowledge Base (available once you sign in).

Is my website data secure?

Yes, we take security seriously. All data is encrypted both in transit and at rest. We implement industry-standard security measures to protect your data.

Who can see my website check results?

By default, your check results are private and only visible to you, and the administrator(s) of the site to ensure compliance with our policies, troubleshooting, and support.

You can choose to make specific website results public, or share via a private link (where only those with the link can view) on the Pro plan, or share with team members if you're on the Premium plan.

What data do you collect about my website?

We collect only the data necessary to perform the checks you request. This includes publicly accessible information about your website. For more details, please review our Privacy Policy.